What Information We Hold and Why
When you register, we collect your name, contact details, and account credentials. Every time you transact through bKash, Nagad, or Rocket, we log the transaction reference, amount, and wallet identifier — this is required to verify deposits, process withdrawals, and resolve any payment disputes on your
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account. We also collect device identifiers and session data when you access the platform from your mobile browser, which helps us detect unauthorised login attempts and keep your account secure. Usage data — the pages you visit, the games you open, the time you spend in
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a session — is collected in aggregate to improve how the platform performs for you. We do not sell your personal data to third parties. Data shared with payment processors like bKash, Nagad, and Rocket is limited strictly to what those processors need to complete your
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transaction. Where we engage third-party service providers for platform operations, they are bound by data-processing agreements that restrict how they handle your information. Your data is stored on servers with encryption at rest and in transit. Retention periods vary by data type: account records are kept
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for as long as your account is active and for a period after closure as required by applicable law. You have the right to request access to, correction of, or deletion of your personal data, subject to legal retention obligations. Availability of these rights depends on
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your local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.